Friday, March 09, 2018

ICT Jobs in United Arab Emirates (UAE)

IT Support Specialist, Healthcare Language Training Program - Makkah Male Campus
Niagara College KSA - NC KSA

Job Description
Since 2014, Niagara College KSA (NC KSA) has operated technical and vocational training colleges throughout the Kingdom of Saudi Arabia in support of the Vision 2030 initiative and in partnership with the Colleges of Excellence (CoE). Headquartered in Riyadh, Saudi Arabia, NC KSA provides community and customized training based on Niagara College Canada's expertise and international track records as one of Canada’s most innovative and enterprising applied learning post-secondary institutions. With a strong focus on developing ‘world-’ and ‘work-’ ready graduates, NC KSA specializes in delivering a number of quality programs designed to prepare young men and women for successful entry into the workforce in the areas of Business, Event Management, Occupational Health & Safety, Information Technology and Graphic Design. All NC KSA campuses also offer a foundation program for English language development.

Applications are invited for the position of
IT Support Specialist
, Healthcare Language Training at Niagara College KSA,
Makkah Male Campus
. Reporting to the Supervisor, IT, the role serves to support Healthcare Language Training Program IT operations of the college by working with internal and external stakeholders and collaboratively with other departments in order to provide quality client service. The IT Support Specialist will provide hardware and software support. Niagara College supports a wide range of computer related equipment and software including but not limited to Microsoft Windows OS and office software, Apple OS, Linux, Cisco (telephones, switches and routers).

This position has a duration of 6.5 months, with possibility for renewal.

The proposed start date is March 21st
. It is expected that the successful candidate be flexible in terms of hours of work and maintain confidentiality, diplomacy and tact regarding internal and external relations.

Responsibilities include but are not limited to:

Assist the IT Supervisor in maintaining labs and classroom PCs for the Health Program
Troubleshoot hardware/software issues for administrative, academic, student and support staff, providing technical support, as needed
Maintain printers, scanners and audio visual equipment for administrative, academic, student and support staff, providing technical support, as needed
Maintain and monitor internal and external networks
Resolve network performance issues
Identify problems and related issues, analyze the behavior of issues in comparison to what is needed
Setting up and maintaining testing labs
Diagnose, troubleshoot and document IT problems
Assist in preparation and tracking the IT inventory on campus


Skills
Required qualifications, at a minimum, include:


  • Bachelor's degree in Computer Science or Information Technology from a recognized university is desirable
  • Minimum 2 years' related work experience, preferably in a post-secondary institution
  • Excellent written and oral communication skills in both Arabic and English
  • Proficiency with Microsoft Windows OS and office software, Apple OS, Linux, Cisco (telephones, switches and routers)
  • Strong organizational, problem solving, and analytical skills
  • Excellent conflict resolution and customer service skills
  • Preference will be given to candidates with demonstrated experience in GCC / MENA countries

 Compensation and Benefits Package:
  • Competitive salary package including:
  • Paid vacation
  • Medical insurance coverage
  • Transportation allowance
  • Accommodation
  • Ongoing professional development opportunities 

 How to Apply:


  • Please select the "Apply Now" button displayed in this job posting and follow the instructions provided
  • It is required that the mandatory questionnaire be completed
  • Ensure that your Bayt profile and CV information provided is up-to-date, and that you list all relevant work experience and education
  • Candidates will be shortlisted based solely on the information they provide through Bayt
  • If experience is not included, the system will fail to recognize your qualifications and may automatically screen out your application
  • All applications must be received through Bayt in order to be considered for review
  • Niagara College Saudi Arabia is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring 
  • process. If you require an accommodation, please inform us

Education
Computer Science or Information Technology - Bachelors Degree

Company Profile
Since 2014, Niagara College KSA (NC KSA) has operated technical and vocational training colleges throughout the Kingdom of Saudi Arabia in support of the Vision 2030 initiative and in partnership with the Colleges of Excellence (CoE). Headquartered in Riyadh, Saudi Arabia, NC KSA provides community and customized training based on Niagara College Canada's expertise and international track records as one of Canada’s most innovative and enterprising applied learning post-secondary institutions.

With a strong focus on developing ‘world-’ and ‘work-’ ready graduates, NC KSA specializes in delivering a number of quality programs designed to prepare young men and women for successful entry into the workforce in the areas of Business, Event Management, Occupational Health & Safety, Information Technology and Graphic Design. All NC KSA campuses also offer a foundation program for English language development.

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