Digital Learning · Port Moresby, NCD
ABOUT THE INSTITUTION
IBSUniversity is one of the leading Universities in the country with four other business arms under its umbrella. Our Institution possesses great values and a great work environment. The staff consists of a mix of nationals and expatriates from South India and Philippines. We are looking for a candidate who has great character and great capabilities and a proven track record of excellence in IT industry, as well as an ability in cultural adaptiveness.
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| ICT Job with IBS University : Digital Learning Officer |
THE ROLE
We are currently seeking a capable and energetic Digital Learning Officer to join our team. The successful applicant will need to have a minimum of 1 year of work experience in the field of IT and a tertiary level with relevant qualifications and honest references. The Digital Learning Officer is a highly student-focused role, the Digital Learning Officer should focus on strong collaboration, communication, negotiation and interpersonal skills. It is also essential that you understand Global Information and Technology Best Practices, and local industry trends.
JOB DISCRIPTION
The Digital Learning Officer will assist in designing, testing and implementing digital solutions within the Digital Learning Team.
Duties Include:
Moodle Administration
- Assist Digital Learning Manager to Configure, administer, maintain, update and documents the Moodle Learning Management System
- Conducting and assisting with Moodle Administration for students and staff when required
- Student requests are prepared and attended to in a timely manner
- Liaise with other departments to complete assigned tasks
- Respond to inquiries and requests from users for Moodle-related assistance as escalated through the support process
Digital Learning Technical Duties
- Regularly monitor the status of University computer laboratories and relevant classroom technologies which include Telikom sim cards, projectors, audio equipment and white boards.
- Planning, scheduling and coordination of Moodle assistance and training to lecturers and students
- Prepare training materials for Moodle Users
- Support and assist the designing and development of digital and blended learning solutions – including basic video and audio editing, building courses and working in collaboration with respective Head of Schools and Lecturers
- Assist students and liaise with Telikom PNG to register respective students Telikom Sim Cards
General
- Ensure there is always positive culture within the team
- Support team members as needed
- Ensure that you always act professionally
- Follow Policies and Procedures at all times
- Escalate any concerns/ risks / issues related to the Moodle, Learning Management System to your supervisor and ICT immediately
- Any duties as designated by the Digital Learning Manager
Reporting
- Our systems and processes are designed to minimize reporting requirements. If, however you feel something does not look quite right, notify your supervisor, or their supervisor.
Always think and report exceptions
ROLE COMPETENCIES
- Excellent customer service skills and service delivery
- Excellent active listening, negotiation and presentation skills
- Ability to apply critical thinking to identify problems, evaluate alternatives and recommend effective solutions
- Capacity to develop and maintain effective working relationships with staff, management, other organizations and external stakeholders
- Sound Computer skills, and exposure to Student Management Information Systems/ Applications
- Good work ethics, interpersonal skills and of sober habits and with the right attitude
- Ability to stick to time constraints
- Excellent attention to details
- Experience and knowledge of editing video and audio content
- Independent and fast learner
- Can adapt to the IBS Culture
- Possess problem-solving and troubleshooting skills and the ability to ensure technical problems are managed efficiently and effectively
- Excellent verbal and written communication skills
- Great customer focus and team player
- Loyal, humble, honest and sincere in your engagements
- Effective time management skills and attention to detail
QUALIFICATIONS
Bachelor’s degree in Information Technology or in related field
EXPERIENCES
- Experience working in field of Information Technology for at least 1 year minimum or no experience with GPA of 4 and above.
- The following criteria is considered to be DESIREABLE:
- Experience working in a tertiary environment
- Basic to intermediate knowledge in computer repair and maintenance
- Demonstrated administrative skills
- Ability to lead and work with a team
- Must reside in Port Moresby or able to relocate at own cost
WHY JOIN US
Career development: professional development opportunities with on-going training provided and a long-term career development plan
Social culture: regular team meetings to maintain rapport, quarterly lunches, and regularly held social activities
Education is the most powerful tool to fight poverty, by working in an educational institution you are directly helping our country overcome poverty one graduate at a time.
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