ICT Job : Team Leader - Business Application & Data Management

  • Job ID: 97352
  •  Job Description: 

NCSL, PNG’s largest and progressive Savings and Loan Society, offers its members a smarter and easier alternative to banks and other deposit taking institutions. Smarter because there is more than one way to save and easier because we provide a friendlier, personalised and more accessible service for our clients.

ICT Job :  Team Leader - Business Application & Data Management
ICT Job :  Team Leader - Business Application & Data Management 

Team Leader – Business Applications & Data Management

Based at our Head Office, Port Moresby, this position reports to the Head of ICT & PMO and is responsible for leading the Application Support & Data Management team in the delivery, management and support of critical business applications and systems to ensure a seamless experience for customers and employees at ncsl.

  • The successful applicant must have minimum three (3) years’ experience in a similar role to managing the resolution of application and system issues in a commercial environment to ensure there is minimal downtime and disruption to ncsl’s operations.
  • The successful applicant will be required to effectively,
  • Lead the team in providing guidance and support for application users to ensure that the business application systems are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
  • Lead and provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users and external application or service suppliers where necessary.
  • Undertake application problem analysis and resolution for application problems in conjunction with the users and application suppliers.
  • Assist with implementation of ICT application projects. Provide technical input where required.
  • Examine application functionality and performance and provide information about how it can be improved.
  • Manage and maintain an operational data store to analyse data from systems and produce technical and business reports for consumption by departmental managers.
  • Directly provide user training and training materials.
  • Proactively manage data quality in some systems
  • Maintain system and application interfaces, exports and imports, and ensure their smooth running where required.
  • Liaise with vendors and external services providers for application and system related issues
  • Manage and maintain application servers and backend databases
  • Maintain good relationships with business customers, vendors, and other stakeholders to manage expectations and ensure solutions meet business needs,
  • Ensure efficient and timely response to customer queries or issues on ICT operational support,
  • Undertake other duties as directed by the Head of ICT& PMO.

Job Requirements:

Essential Qualifications, Technical Skills & Experience:

  • Proven experience and exposure in a similar role in a commercial environment.
  • Possess knowledge and experience of operating systems (Windows and Linux), computer programming languages and database management (MSSQL and Oracle)
  • Experience in supporting of core banking system would be advantageous but is not mandatory
  • Knowledge and experience in using BI tools like Power BI and Tableau
  • Diploma Qualification in Information Technology, Computer Science, or related field
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values,
  • Ability to manage multiple high-level tasks under pressure.

To apply, please forward your expression of interest clearly outlining the job requirements together with your updated CV with copies of qualifications to:

Manager Human Resources


PO Box 7732,


National Capital District

Or Email: recruitment@ncsl.com.pg

Applications close on Friday, 14th January 2021, only shortlisted applicants will be contacted for an interview.

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