Monday, August 31, 2015

How to Stop Digicel Advertising text messages

Mobile Phone Company Digicel PNG has been sending out advertising text messages on its network. Sometimes these text messages become nuisances to mobile phone users. Below is a step on how to stop those messages. We can not guarantee that Digicel will implement your request immediately, however, you can make a request to Digicel by using the following steps. 


Send "DND" to 16022: TO STOP DIGICEL ADVERTISING TEXTS

Digicel implemented an opt-out solution in early September this year. This was done after consultation with the regulator, NICTA (National Information & Communications Technology Authority).

A customer can send a free sms with the letters 'DND' to the code 16022.

Within 48 hours the customer will be put on a blacklist which means they will not get any sms messages/adverts from Digicel other than service messages (eg. network outages, responses to credit top ups).

*The above information has been advised in writing by Digicels Senior Legal Counsel.
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